Checkin Service

The checkin service provides endpoints to check in guests at locations, as part of a social media or mobile phone integration.


Check in to a Store

POST checkin/checkinAccount.json

Checks in a guest account at a particular location.

The following authentication methods are allowed for this endpoint:

JSON Parameters:
  • merchantId (Integer) – (required) Paytronix-assigned merchant ID to perform the operation in.
  • storeCode (String) – (Optional) Paytronix store code to check the account into. (If not provided, user will be checked in to the corporate store.)
  • checkinTime (String) – (required) Date and time formatted as yyyy-mm-dd hh:mm:ss Z to record the checkin at. Note that the timezone Z should be a UTC offset (like -0400)
  • account (Object) – (required) Identifying information for the account. Valid formats are { "mobilePhone": "..." } for checkin by mobile phone number, { "printedCardNumber": "..." } for checkin by card information and { "externalAccountCode": "..." } for checkin using external account information.
  • externalStoreCode (String) – (Optional) An optional value identifying the store being checked in to within an external system, such as the store or venue ID as conceived by the software sending the checkinAccount request
"result": "success"
JSON Parameters:
  • result (String) – (required) success
  • shortCardNumber (String) – (required) If enabled, a short unique card number valid for the visit to the location that is easier to communicate to a cashier or server and can be used in place of the printed card number. Typically only a few digits long.
  • printedCardNumber (String) – (required) The primary printed card number of the account checked in.
  • expirationTime (Datetime) – (required) The time at which the short card number expires
"result": "failure"
JSON Parameters:
  • result (String) – (required) failure
  • errorCode (String) – (required) The error code of the failure.
  • errorMessage (String) – (required) The (human readable) error message of the failure.
  • shortCardNumber (String) – (required) If enabled and the errorCode is checkin.already_checked_in and not expired, then this will contain the short code number of the most recent checkin

Error Codes

The following are the possible codes and messages that can be returned by the Checkin Service.

There are other system-level errors which may be returned which are not documented here.

The caller of the endpoint can use the returned message to display to the end user or, if different wording is desired, can provide their own mapping of code to message.

Code Message Notes
checkin.system_error System error  
checkin.invalid_store_code Invalid store code  
checkin.not_enabled Checkin Service is not active  
checkin.account_not_found Account not found  
checkin.future_checkin_time Cannot checkin in the future  
checkin.already_checked_in Already checked in Will provide the existing short card number in the failure reply